Portfolio · 4 clients · 10 BUs · 23 LOBs · 7 channels
Executive Portfolio
A single view of every enterprise customer Atlas is operating against — health, exposure, and trend in one frame.
Portfolio Health
89/100
Portfolio NPS
76
Total ARR
$137M ARR
Risk Exposure
$1.52M
Drill-down
Client A · Business Units → LOBs → Channels
Government Programs
Health 923 LOBs
Medicare Advantage
Vol 34,980
NPS 81
Focus Maintain
Voice92% Chat96% Email89% SMS98% Social91% Digital97% Back Office90%
DSNP
Vol 22,610
NPS 74
Focus Transfer reduction
Voice88% Chat92% Email85% SMS94% Social87% Digital93% Back Office86%
Medicaid
Vol 18,420
NPS 72
Focus Hold time
Voice89% Chat93% Email86% SMS95% Social88% Digital94% Back Office87%
Commercial & Member
Health 953 LOBs
Commercial
Vol 26,110
NPS 83
Focus Upsell
Voice94% Chat98% Email91% SMS99% Social93% Digital99% Back Office92%
Behavioral Health
Vol 12,110
NPS 79
Focus Empathy QA
Voice92% Chat96% Email89% SMS98% Social91% Digital97% Back Office90%
Digital Support
Vol 16,240
NPS 86
Focus Containment
Voice95% Chat99% Email92% SMS99% Social94% Digital99% Back Office93%
Provider & Claims
Health 944 LOBs
Provider Services
Vol 14,820
NPS 76
Focus First call res
Voice91% Chat95% Email88% SMS97% Social90% Digital96% Back Office89%
Claims
Vol 31,240
NPS 73
Focus Compliance
Voice90% Chat94% Email87% SMS96% Social89% Digital95% Back Office88%
Prior Authorization
Vol 9,210
NPS 71
Focus Cycle time
Voice89% Chat93% Email86% SMS95% Social88% Digital94% Back Office87%
Member Services
Vol 21,400
NPS 80
Focus Retention
Voice93% Chat97% Email90% SMS99% Social92% Digital98% Back Office91%